Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
409 reviews
5 stars
297
4 stars
49
3 stars
21
2 stars
11
1 star
31
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Moose and Sonja.
Service Speed
Customers frequently noted the quick service, with many expressing satisfaction with the fast oil changes and tire rotations.
Quality Concerns
Some reviews raised serious concerns about the quality of service, including issues with oil changes leading to engine problems and improper handling of vehicles.
Upselling Issues
Several customers reported feeling pressured to purchase additional services or products, leading to dissatisfaction with their experience.
Inconsistent Experiences
While many had positive experiences, others reported long wait times and poor service, indicating inconsistency in service quality.
- SCSam ChambersOct 25, 20255.0I’m bias cuz I only ever come to this location. The gentlemen here are always very sweet. Highly recommend!
- AHAmbre'a HightowerOct 21, 20255.0Always so nice and respectful! Shoutout to my guys Marvin, Dae Dae, and Jay for always servicing me with care each and everytime.
- RBRayshawn BryantOct 20, 20255.0I had a great experience getting an oil change. I was serviced by dae dae and he did a wonderful job with customer service!
- TCTatyana ChaseOct 20, 20255.0We met daedae, tam, axel they were so helpful and nice they talked to us and made us feel important they were wonderful and quick thanks guys 🫶🏾❤️
- CMCathy McLeodOct 12, 20255.0Close to home, so I feel like I am getting good service and helping my neighborhood. I checked google for a coupon and got $20 off service. Technicians were helpful and efficient. They did not try to upsell any other services. And, they reset the warning messages in my car.