Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Moose and Sonja.
Service Speed
Customers frequently noted the quick service, with many expressing satisfaction with the fast oil changes and tire rotations.
Quality Concerns
Some reviews raised serious concerns about the quality of service, including issues with oil changes leading to engine problems and improper handling of vehicles.
Upselling Issues
Several customers reported feeling pressured to purchase additional services or products, leading to dissatisfaction with their experience.
Inconsistent Experiences
While many had positive experiences, others reported long wait times and poor service, indicating inconsistency in service quality.