Valvoline Instant Oil Change

4.3
335 reviews
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Business Details

2501 West Nob Hill Blvd, Yakima, WA
98902, United States
(509) 452-2299
https://store.vioc.com/wa/yakima/2501-west-nob-hill-blvd
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Yakima.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2501 West Nob Hill Blvd, Yakima, WA
98902, United States

Hours

Reviews

4.3
335 reviews
5 stars
234
4 stars
44
3 stars
20
2 stars
6
1 star
31

What are people saying?

AI-generated from customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and efficient, often completing services quickly.

Communication

Customers appreciated clear explanations of services and options, though some reported issues with upselling and lack of communication regarding service details.

Consistency

While many reviews highlighted positive experiences over time, there were notable complaints about inconsistent service quality and mistakes made during vehicle servicing.

Customer Care

Several customers expressed dissatisfaction with how complaints were handled, particularly regarding damage to vehicles and lack of accountability.

Overall Experience

The overall sentiment was mixed, with many customers recommending the service for its speed and friendliness, while others reported serious concerns about service quality and vehicle safety.
  • RF
    Rob Fitzgerald
    Nov 4, 2025
    5.0
    Honestly I couldn’t be happier. Got right in. Service was done quickly and I was on my way. Perfect.
  • JR
    J Rod
    Oct 31, 2025
    5.0
    They explained everything throughly and showed me all of my options and recommendations. They were welcoming and polite and professional. They showed me the oil level. They answered all my questions and made sure I was satisfied before I left.
  • MZ
    Marvella Zamora
    Oct 29, 2025
    5.0
    Melanie and Christian did a good job and manager Angel overseeing making sure everything was done correctly and quickly. Highly recommend!
  • KG
    Katie Goodale
    Oct 24, 2025
    5.0
    Great service, explains everything clearly.
  • AM
    Abel mitchell
    Oct 13, 2025
    1.0
    Just stoped by 5 mins ago As soon drove in .some guy say he can't help me lol Maybe is the rain Not good not friendly Won't come back this was on Valvoline Nob Hill Ave
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