Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bakersfield.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
344 reviews
5 stars
255
4 stars
34
3 stars
10
2 stars2
1 star
43
What are people saying?
AI-generated from customer reviews
Service Quality
Customers praised the staff for being friendly, knowledgeable, and efficient, often highlighting quick service and thorough explanations.
Communication Issues
Several reviews noted poor communication regarding services performed, including incorrect information about parts and service times.
Inconsistent Workmanship
There were multiple complaints about workmanship, including oil leaks and improper installation of parts, leading to dissatisfaction.
Pricing Concerns
Some customers felt that prices were high for the services provided, with complaints about being charged for unnecessary services or parts.
Customer Experience
While many customers had positive experiences, a significant number reported negative interactions, particularly regarding service delays and perceived dishonesty.
- JMJulie MorganOct 21, 20255.0So impressed! Everything was explained to us. Very fast and proficient service, the work was checked. Everyone had a smile. Just the best! We will be back!
- JFJaymie FrankOct 19, 20255.0Great service, great people so friendly and knowledgeable, great experience!😁
- JTJackie TidwellOct 13, 20255.0Always a great experience here! Staff and management is always so helpful and informative and most of all QUICK!
- DMDiana MedinaOct 8, 20255.0They were very informative about what my car needs and doesn’t. Gave me all the info so I can prepare for my next services needed
- JDJoel DarrahSep 25, 20251.0They can’t get the sticker right. They printed the wrong mileage and then their employees could not do the math of adding 5000 to my existing mileage. And they said they could not re-print me a sticker they could only give me a hand printed sticker. They were gonna have to charge me again to print me a sticker I will never be back. Your system is flawed. And I was there over an hour in your 15 minute oil…..