Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Hope Mills.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
179 reviews
5 stars
149
4 stars
8
3 stars2
2 stars1
1 star
19
What are people saying?
AI-generated from customer reviews
Customer Service
Staff are consistently described as friendly, professional, and attentive, creating a positive customer experience.
Quick Service
Many customers appreciate the fast service, often completing oil changes and inspections in under 30 minutes.
Professionalism
Technicians are noted for their professionalism and thoroughness in explaining services and addressing customer concerns.
Mixed Experiences
While many reviews are positive, some customers reported issues with service quality, including mistakes and lack of thoroughness.
Trust and Reliability
Several customers express trust in the service provided, returning for regular maintenance and recommending the business to others.
- AAAllSmilesNov 6, 20255.0The Valvoline Team Experts listened when I approached them after I parked my vehicle to tell them what happened with it. I was instructed to pull forward, and I'd be taken care of in 15 minutes after the automobile being currently serviced. It wasn't long at all that I pulled forward, and my full-service oil change was complete. I made an appointment with my service advisor at my local dealership as instructed also. Thank you for taking such great care of me gentlemen.
- AGAndrew GuerreroNov 4, 20254.0It definitely was in the 15 minutes that they were talking about! That fast and friendly service comes at the start of the shift and I was greatly appreciative for that! I only came in for the oil service and it’s always a bonus when the team puts air in your tires, fills up the washer fluid, checks windshield blades, and for leaks underneath my vehicle to name a few conveniences. I would definitely be coming back for other services as well!
- PJPat JHNov 2, 20255.0Terry and the Crew were great, I truly enjoy the savings of time, even if I can do it cheaper. It saves my weekends and allows me to spend time with family instead. This location was very professional and didn't try to sell me extra things my vehicle didn’t need yet. That will be the biggest reason I come back, quick service.
- TIThe I'mOct 29, 20251.0The absolute worst place called A guy Answered Groupon has a deal for a $76 for an oil change. It has 25% off and they’re telling me I have to pay still the remaining $30 but it’s a discount so why or do I have to pay and then I’d asked to talk to a manager and the lady picked up and then she just hanged up in my face. She told me to read what says Absolutely very disrespectful management I will be telling everyone that I know do not go to this place Very trash Management Why would they hang up a phone in a customer face?
- HMHank MOct 21, 20255.0The technicians were very friendly, knowledgeable, and thorough. They greeted me constantly throughout the process. They did not pressure me to do anything I didn’t want. They also recommended services that would be needed for future reference. They were fast and effective. I love going to this place!