Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Longview.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
668 reviews
5 stars
502
4 stars
57
3 stars
16
2 stars
18
1 star
75
What are people saying?
AI-generated from customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention quick service and minimal wait times, often noting that they were in and out rapidly.
Knowledge and Transparency
Mechanics are praised for their thorough explanations and transparency regarding services needed, fostering trust with customers.
Teamwork
Reviews emphasize the strong teamwork among staff, contributing to a positive atmosphere and effective service delivery.
Mixed Experiences
While most reviews are positive, there are a few mentions of inconsistent service, particularly with specific employees, indicating room for improvement.
- APAmanda B.B. Parrilla3 days ago5.0So I went in for an oil change and I was very impressed with the professionalism. My experience was great overall Brayden who worked on my car was very helpful and answered whatever questions I had. And if he needed assistance answering anything he would then look to who I believe to be the manager, Brittney. She was very professional and very knowledgeable on all that needed to be done. She ran a great team. I would recommend the location and I will return for my next car service.
- PMPretty Mii3 days ago5.0Came for an oil change and to ask a few car questions and i was surprised by how friendly and very knowledgeable the staff was. i want to say thank you to cody and the team as well as to the store manager brittney for following up and running a great team! they really care to getting the job done highly recommend this store
- TCTim Chapa3 days ago5.0Great service the service manager was awesome. Everyone here was professional and fantastic
- TGTeresa GordonNov 8, 20255.0Cody was very knowledgeable in his services and explained in detail everything that was going on with my vehicle and I am highly satisfied with me service he needs a raise
- K2kidthomas 2017Oct 31, 20255.0I want to say thank you too Cody and Alan for going above and beyond to find my issue with my car. Come by and see this team and they will take good care of you. Thank you so much.