Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Carmel.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
486 reviews
5 stars
428
4 stars
21
3 stars
10
2 stars6
1 star
21
What are people saying?
AI-generated from customer reviews
Service Speed
Many customers praised the quick and efficient service, often highlighting the fast turnaround time for oil changes.
Customer Service
Overall, the staff received positive feedback for being friendly, helpful, and professional, with specific mentions of individual team members.
Attention to Detail
Several reviews noted the team's attention to detail and thorough explanations of services performed.
Mixed Experiences
While many customers had positive experiences, some reported significant issues, including damage to their vehicles and poor follow-up service.
Convenience
Customers appreciated the drive-through service model and the convenience of not needing to wait long for their vehicles to be serviced.
- LLLiberty4All3 days ago4.0It was a good experience, yet they didn't do the full 18 point inspection that they have done in the past. It was a pretty relaxed vibe at the time and some corners were cut on the inspection process. I would have likely bought other services if they were needed, but nothing was checked or suggested. I was asked if I was having any issues with headlights rather than the inspection process. The inspection is a little thing that makes a big difference.
- CNChris NataliOct 29, 20255.0This team was extra knowledgeable and efficient. It was unbelievably easy, fast, and cheap. I'll definitely come back again.
- MLMaribeth LaBadieOct 28, 20255.0The employees could not be any friendlier. Topnotch customer service
- EJEric JancovechOct 12, 20255.0Extremely quick and detailed. Appreciate the great service.
- CTchrissy taylorSep 19, 20255.0I have been going to a mom/pop location for a while that specializes in foreign car models. I don't get the same type of service at all compared to Valvoline. I always had to drop my car off for an entire day, which was super inconvenient. I thought I would try the drive-through service. It was awesome. Jess was the attendant walking me through everything I needed and outlined what services I should think about for future visits. Also, learned that I need a new battery. Very happy with everyone who interacted with me. The team seemed knowledgeable and very friendly.