Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Troy.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
593 reviews
5 stars
418
4 stars
47
3 stars
21
2 stars
17
1 star
90
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to answer questions.
Efficiency
Several reviews noted quick service times, with many customers appreciating the fast turnaround for oil changes.
Communication
While some customers experienced good communication, others reported a lack of clarity and poor handling of issues, leading to frustration.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers reporting issues post-service, such as oil leaks and improper handling.
Upselling Practices
Some customers felt that upselling was present but not overly aggressive, while others found it annoying.
- BHBrian HubbardOct 19, 20255.0Amazing service. Quick, easy...wonderful people. Elliot went above and beyond with a tail light issue. They explain everything and walk you through it. Will be back for sure. Great place!
- NINeena ImaanOct 17, 20255.0Elliot kindly today went above & beyond to aid me in my car and oil concerns. Thank you for competency and sincereness!
- AMAndi MuhaOct 10, 20255.0These guys,, have got me back as their costumer with my last 2 visits back to back so professional,, highly recommended,,, not going over there for over 2 year after my last bad experience ,, I decided to give em another try and they nailed it,, well done guys I will see you soon
- DCDonovan ChildsOct 10, 20255.0Quick, Easy, and a Good deal thanks to Ryan and Devin! I got to sit in the car took only about 15-20 minutes and had a great conversation with the employees on duty. 100% would recommend for a quick and efficient oil change//check up!!
- SOShawn OwensOct 8, 20251.0My car has been leaking oil ever since I received an oil change. I took it back and the technician told me it was a filter that needed to be changed while making multiple phone calls and walking away. I took it to a mechanic and my oil filter housing is broke. I went back to the shop to let them know and they are refusing ownership. Terrible experience.