Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Minneapolis.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2401 Hennepin Ave South, Minneapolis, MN
55405, United States
Hours
Reviews
4.2
556 reviews
5 stars
390
4 stars
48
3 stars
21
2 stars
21
1 star
76
What are people saying?
AI-generated from customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Zach, Chelle, and Caesar.
Efficiency
Many reviews highlighted the quick service, with oil changes typically completed in under 20 minutes, although some customers experienced longer wait times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, including instances of negligence and lack of communication.
Professionalism
Several customers appreciated the professionalism of the staff, particularly in explaining services and not upselling unnecessary repairs.
Location Issues
Some customers reported issues with wait times and service efficiency, particularly during busy periods, leading to frustration.
- GSGoku SenseiOct 29, 20251.0Didn’t like how this one guy was talkin to us to be honest this gonna be my last time getting oil change from here and ive been getting oil change from this company over 4 years
- HMHashim moalimOct 24, 20251.0I waited 15 mins in line just to have someone else jump infront of me and was told to go to the back of the line
- APANTOINE PRICEOct 12, 20251.0Horrible customer service, had the tech lie and tell me he couldn't get my oil filter cap off and for me to go somewhere else there's nothing they could do. Said the cap was rounded off, took it to another valvoline location and they got it off with no problem. This is the second time I've had issues with the Hennepin location not wanting to service my vehicle. Never coming to this location again!!
- EBEgypt BellOct 7, 20255.0Chelle the Assistant manager was very helpful . I got in , she gave me great options to choose from and also let me know my headlights were going out . Paid for the headlights & got them put in for free ! Not too busy and very friendly and professional staff ! I’d recommend them to anyone
- MTMyhien TranOct 1, 20255.0I’d never been to a Valvoline, but was tired of spending hours at a dealership for an oil change and this was close by. I was politely greeted multiple times. I was able to ask clarifying questions and vice versa, so I knew exactly what the process was and how much each service costed. Zach (manager) and the team working on my car completed my oil change, cabin filter replacement, and tire pressure touch up within 20 min (there was one car ahead of me). Zach even helped to diagnose my check engine light. Overall efficient, friendly, reasonably-priced experience.