Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Roanoke.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
306 reviews
5 stars
237
4 stars
31
3 stars
6
2 stars
5
1 star
27
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently described as friendly, professional, and helpful, with many customers praising their teamwork and communication.
Efficiency
Customers frequently mention quick service, often being in and out within a short time frame, which enhances their overall experience.
Professionalism
The team demonstrates a high level of professionalism, with many reviews highlighting their thoroughness and knowledge during service.
Mixed Experiences
While many customers have positive experiences, there are some reports of poor service and issues with vehicle maintenance, indicating inconsistency.
Value for Money
Some customers feel that the pricing is high, especially when additional services are suggested, leading to mixed feelings about overall value.
- AHAlexis Havlik6 days ago5.0The team worked very well together. Loved their service. Loved the approach of everyone. Very professional very courteous. Several thumbs up.
- SSShawnNov 6, 20255.0Love coming to this location, better than any Valvoline I've been too. Fast, and informative 👍
- NHNakayla HarrisonOct 23, 20255.0Fast Fun and Friendly and guaranteed a laugh! Go see Ian and team for great service.
- JHJeff HallOct 22, 20255.0Great service! Ian went above & beyond to make sure coolant was flushed and topped off.
- BNBrenda NeasOct 10, 20255.0Great Service I came in for an oil change. The staff worked well together and thoroughly inspected my car, while changing the oil. They were very efficient. Not high pressure to purchase anything else. The price was good with an on-line coupon. I was extremely impressed.