Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Virginia Beach.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
5101 Virginia Beach Blvd, Virginia Beach, VA
23462, United States
Hours
Reviews
4.4
375 reviews
5 stars
289
4 stars
26
3 stars
9
2 stars
9
1 star
42
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of employees like Emily, Alex, and Zach.
Service Speed
While some customers experienced long wait times, many others noted quick and efficient service, often completing oil changes in under 30 minutes.
Pricing Issues
Several reviews mentioned concerns about pricing, with some feeling overcharged or dissatisfied with the value received for the cost.
Professionalism
Customers frequently highlighted the professionalism of the staff, with many noting the thoroughness and attention to detail during service.
Communication
Positive feedback included effective communication from staff regarding services performed and recommendations, enhancing the overall customer experience.
- DWderrick williamsOct 29, 20255.0Efficient, Friendly, Informative, and very knowledgeable. Mark and Karlee are great representatives of Valvoline. I take all of my work vehicles here because of their integrity and professionalism. I highly recommend this location off of the blvd. Also they do not charge you for unnecessary items!!!
- RSrick siegelOct 26, 20255.0Friendly staff and quick service. It means a lot to me when the staff are kind and make me feel appreciated. I can get an oil change anywhere, but it is you employees who will keep me coming back to you.
- VGVinny GaglianiOct 16, 20255.0Both Alex’s were absolute pros — friendly, fast, and incredibly knowledgeable. They took the time to explain every step of the process, checked things I didn’t even think to ask about. Both of them stood out at how genuine they were no upselling pressure, just honest, efficient, top-tier service.
- SBSamuel “Sam” BroughtonOct 15, 20255.0I was highly satisfied with Mike from the VB Blvd store along with the whole crew. They were communicative, professional, fun and also kept it real when a service was offered but not necessarily *needed*. I also had issues with my “maintenance required” light on which they fixed & didn’t make me feel rushed. Awesome work and I’ll continue to come back to this location as well as recommend this specific Valvoline location to people who need it. I also had a $20 discount that expired the day I went in. I mentioned that & Mark informed me they would have been happy to accept it expired. Nice!
- SWStar WhearOct 12, 20251.0When I called to get a price and I was told that it would be 88 dollars and then I could use my military discount. When I got my service, they charged me 107 but with my military discount. So I was highly disappointed in the service. I should be getting my money back because if the lack of service I had.