Value City Furniture

4.5
2748 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Value City Furniture
2536 N Elston Ave, Chicago, IL
60647, United States

Hours

Reviews

4.5
2,748 reviews
5 stars
2,291
4 stars
134
3 stars
60
2 stars
36
1 star
227
  • WW
    walkman123
    Oct 26, 2025
    5.0
    Sales staff was good and the delivery guys was fast and assembled the furniture quickly
  • HB
    Haley Broughton
    Sep 18, 2025
    5.0
    Sales people struck a nice balance of giving you your space to shop and also being available to help. Lots of good options and the prices are very reasonable. Sales team was flexible to our needs. Shout out Sam! Delivery team was very professional. I could not have gotten the couch into my house without them - definitely worth it. Love the couch so far!
  • LC
    Luis Cardenas
    Sep 14, 2025
    5.0
    Benjamin Chapin was amazing! He went above and beyond to assist me in finding the perfect furniture for my new apartment. His knowledge and expertise were invaluable, and I'm so grateful he helped me find the ideal couch. Thank you, Benjamin, for your exceptional service!"
  • LJ
    Louis Johnson
    Sep 7, 2025
    1.0
    This review has to do with VCF as a company, and does not reflect on their staff or this location in particular. TL:DR-- you may not get your furniture when they say you will. We went into the store in the summer and picked a couch with the earliest delivery date of September 10th-- approx 3 months away. We were told that parts might arrive early and we would have the option to have them delivered as they arrived, or just wait for the entire couch to be delivered on September 10th. We got no notifications on the order until about a week before the delivery date where we were asked by a rep if we wanted to have the 1 piece they had in stock delivered, or wait for the whole couch to be delivered on Nov 22nd. The best they could offer for the inconvenience was 15% off only on the pieces that were not available for delivery on time. I did research and found that it has been a common complaint about VCF, and there are people who have been waiting on their furniture even longer than we were. In the end, we felt like they were not upfront about the delay and were unsure if they'd deliver on the next date, so we canceled. Had they been upfront we probably would have just kept the order.
  • RA
    Rose Ali
    Sep 3, 2025
    5.0
    We went to the store intending to look for bar stools but came across the impressive bed selections. Everyone was so kind. We were greeted right away by Anderson upon entering the store. Ben helped us on the 2nd floor and recommended Jorge as the bed expert. Jorge was very informative, kind and patient. We are so impressed by his knowledge of beds and he really helped us figure out the most affordable options that fit our budget. Amazing customer service at this store. Thank you Jorge!