Value City Furniture

4.9
5875 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Value City Furniture
12149 Jefferson Ave, Newport News, VA
23602, United States

Hours

Reviews

4.9
5,875 reviews
5 stars
5,530
4 stars
145
3 stars
52
2 stars
25
1 star
123
  • DC
    Delicia Cross
    1 day ago
    5.0
    The staff was very friendly,customer service was the best and the process was very easy. I pick my stuff up from the wearhouse and the guy who help me back there was amazing.
  • AP
    Al Perez
    Oct 27, 2025
    5.0
    Found the furniture we were looking for! Awesome customer service! Recommend stopping by, check it out!
  • KF
    kendall fitzpatrick
    Oct 4, 2025
    5.0
    Duane was a great help and very informative!
  • TP
    Tricina Pettaway
    Sep 14, 2025
    5.0
    Duane Taylor was an excellent sales consultant. Duane helped me write my own prescription for help with sleeping through correct mattress system.
  • MR
    Mckinla Reed
    Sep 8, 2025
    1.0
    I went to the store a few weeks ago to purchase a king size mattress, and a bed frame. I was told by the salesman, Patrick that I had the option to come in trade out my mattress if I did not feel it was what I wanted to keep. I called just last week to speak to Mr. Patrick about coming to pick out another mattress. I was told to come in and pick out the mattress that I would like so that I can return that one I have and when I got there, I met Mr. Reed who said he would give me a call once he did everything but never got the call. I ended up having to call back, kept getting the runaround Until today. Come to find out. I did not have a mattress protection on my mattress which I was under the impression, Mr. Patrick had added on to my mattress or my bill so that I can come back and purchase another mattress I didn’t get anything resolved from neither Mr. Patrick or Mr. Reed so I asked to speak to Mr. Eric who told me that because of health issues he couldn’t take the mattress back and it was nothing he was due, even though it was his sales person Fault that I did not know I did not get my protection plan. I am very disappointed because I am now stuck with a mattress that I do not want. I do not advise anybody to go to the store to purchase anything. If you do make sure the sales person is knowledgeable enough to let you know What is accepted and what is not.