Value City Furniture

4.7
3259 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
5450 East 82nd St, Indianapolis, IN
46250, United States

Hours

Reviews

4.7
3,259 reviews
5 stars
2,800
4 stars
198
3 stars
74
2 stars
32
1 star
155

What are people saying?

AI-generated from customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with delivery, including missing items and poor communication regarding delivery dates.

Customer Service

While some customers praised individual staff members for their helpfulness, many expressed frustration with overall customer service and management responsiveness.

Product Quality

Feedback on product quality was mixed, with some customers satisfied with their purchases while others reported receiving damaged or flawed items.

Sales Experience

Several customers had positive experiences with sales staff, noting their friendliness and helpfulness, although some felt pressured or encountered unprofessional behavior.

Cleanliness and Setup

Customers noted that the delivery teams were generally professional, but there were complaints about cleanliness and setup after delivery.
  • SP
    Sai Petluru
    3 days ago
    5.0
    Helpful salesman and saleswoman. Good discounts.
  • DI
    Donald Isenhart
    Nov 6, 2025
    2.0
    We bought a living room set was told was in stock got a delivery date got a call told us was going to be another month and was told we would just have to wait no offer to make anything right or discount for delivery nothing
  • TU
    Tom Umerski
    Nov 2, 2025
    2.0
    No value here. Prices were way to high!!!!!!
  • AH
    Ashley Howell
    Sep 24, 2025
    5.0
    My delivery team was the best ive ever had from a furniture company and probably overall! Also, inlive my purchase, it looks beautiful 😍!
  • JM
    Janise Merriweather
    Sep 19, 2025
    4.0
    The staff and I had rocky start with in stock merchandise, as well delivery dates. I:m grateful to say that they went above and beyond to satisfy me as the customer. Thanks to all that made it possible. Can't wait for my next purchase.