Value City Furniture

4.9
3492 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
1508 Butterfield Rd, Downers Grove, IL
60515, United States

Hours

Reviews

4.9
3,492 reviews
5 stars
3,294
4 stars
79
3 stars
24
2 stars
11
1 star
84
  • KE
    Kristine Eisenmann
    1 day ago
    5.0
    Thank you to all the kind staff, especially Maria, who assisted us with a new reclining sofa and loveseat. We had a wonderful experience from the store through delivery. Thank you again!
  • DM
    Dominique Marie
    2 days ago
    1.0
    Horrible experience. My son actually got hurt by a screw sticking out of a couch, was told to return by the manager Odeh so he can make it right. Gave him a date and time I’d be back and he wasn’t there because “he left early for the day”. I left my name and number for him to call me back and he never did. Horrible people who only care about sales and not the safety of their customers. Went elsewhere and suggest you do to
  • JD
    Jacqueline Domiano
    Oct 24, 2025
    1.0
    I'm glad you had a great experience! I was there today and it was horrible ! Doris I don't understand why you work there? You obviously don't need the commission. You said you would email the furniture I picked out and the prices too, that was 5 hours ago. Take those silly signs off the doors saying 15% off for Black Friday, there are no discounts. Oh well
  • SP
    Surya prakash Pareek
    Oct 15, 2025
    1.0
    I am really pissed This was my First buying with VCF and no one in store who can take responsibility, they told they will charge my credit card when delivery happen but they charge it same day said it will deliver 9-sept I ordered my bedroom furniture in 11 July 2025 , and they postpone my delivery date by 12 weeks and said nov 2025, and I Visited store again, now they said that delivery will be in Fab-2026, Also they don’t share the direct line to talk to Store. Most un-professional service. Not going to buy anything from them ever again and not going to recommend anyone to buy from VCF at all.
  • AG
    Andrew Geraci
    Oct 10, 2025
    3.0
    Great delivery experience. 3 on overall experience because the first sales lady we spoke with at the store was dismissive and rude because we weren’t going to spend enough money to make her happy. The second salesperson we spoke with was delightful and happy to help us complete our order.