Valiant Roofing, LLC

Reviews

• KW

  Kay West

  Feb 28, 2024
  5.0
  As a real estate broker for 15 years, I have never found a more professional, reliable roofing company to work with and refer to my clients. I am always so impressed that Jack always answers his phone every time I call, even if he is standing on a roof. My clients always thank me for referring Valiant Roofing, and they are always so impressed with the quality of work Valiant Roofing does. I trust Valiant Roofing to maintenance my commercial building as well. I would recommend you use Valiant Roofing for all your roofing needs.
• SS

  Sergey

  Feb 7, 2023
  5.0
  edit2: Valiant just finished the last bits of the project. Long story short, they replaced the kitchen sun tunnel as it was incongruent with the newly installed roof, and also went out of their way to order yellow-tinted diffuser as the new one added a blue glow. I weighted the star-rating and went with 5. Jack has been on top of resolving my concerns. Valiant Roofing didn't have to do any of the above, but they did and I would be happy to recommend them to anybody. No job is going to go 100% smooth and their response speaks volumes over the competition. edit: Jack (company rep with whom I communicated/planned the job) contacted me within an hour of leaving this review and scheduled a time, same day, to resolve my issues. He just left after fixing the live-wire threat and cleaned the sun tunnels. One of the sun tunnels still needs some work and a company rep is going to come out and fix it within 2 weeks or so. I'll further update the review then. I contracted Valiant Roofing to replace my aging shingles as well as install sheathing on top of the wood slates used back in the 60s and my experience with the company has left a lot to be desired. I corresponded with Jack Divine on all planning and he was definitely helpful and was the only decent part of my experience with Valiant Roofing. The contracting company (or maybe it was a team employed by his company?) directly contributed to an experience leaving me unable to recommend Valiant Roofing to anybody. The whole reason I went with Valiant Roofing was their Platinum partnership with Owens Corning and the fact they could get the specific shingle design I want. It was my great surprise, upon checking the work, the contractors were in the middle of installing a COMPLETELY DIFFERENT pattern. They had to stop construction, remove the already installed pattern, and wait to get the correct pattern delivered before resuming work. But I am getting ahead of myself. first, after old shingle tear down and after installing new sheathing, the under-layment they laid out was full of huge wrinkles. They contractors on scene did nothing to fix it until I called the project supervisor and asked them to intervene. Both these events left me with little choice than to observe the workers install the roof so other corners weren't cut, I had zero confidence at this point. Roof is installed, I went to inspect the roof after the contractors left and found numerous (at least 4 instances) of nails being shot through the wrong part of the shingle and also being exposed to the elements. I called the project manager and she came by personally to inspect and clean up more mess left behind. She recalled the contractors to come by and resolve the substandard shingle nail job as well as further clean the work area. After this the roof job was done. I called the company later to complain about debris in the sun tunnels. They sent out the same team to clean and I'm still upset at this interaction and this is the reason I even wrote what I'd say is a critical review. I asked them to fix the alignment of the sun tunnels as light was escaping into my attic, and to clean the debris. They did not clean the insides of the sun tunnels as I requested. They ignored one of the sun tunnels completely and did a lackluster tape job on the other which did not resolve the escaping light issue. When I pointed out the remaining debris, they suggested I call Jack Divine and contract him to install a completely new sun tunnel as it would be cheaper. What? Okay, so fast forward to today, I'm inspecting my attic and I look at one of the spots in the roof where previously existed a vent. I see a LIVE romex cable touching the metal panic installed by Valiant Roofing. No effort made to safely cap it. I was not even notified of the fire danger. Completely messed up if you ask me. For what it is worth, there was a language barrier (I don't speak Spanish well) between me and the contractors doing the work. This made communication extremely difficult and I felt my concerns for this over $18000 job mostly ignored.
• WD

  Wendy Doehne

  Nov 28, 2021
  5.0
  Aaron Arionus is excellent all around! From the very beginning he explained their services (in language I could understand 😉), gave me suggestions and options, and any time I had a question during the job he was very quick to respond. Aaron is a great guy and a joy to have worked with!
• JM

  Jeff McLenithan

  Oct 27, 2021
  4.0
  They were very fast and professional, they did a great job cleaning up after the installation and I’m very satisfied with the quality of the work.
• MS

  Madison Scott

  Jul 30, 2021
  1.0
  Just came and knocked on our door despite two no soliciting signs :D is there a sign businesses do respect?