I was in rut with not having quarters to finish my laundry. I figured I’ll just go to the bank and get some quarters with a $20 bill. As soon as I walk in I’m not welcomed by the staff. I have to wait about 15 seconds before the two desk guys even acknowledge my presence. Then I politely ask to exchange my cash for quarters. One of the front desk men immediately asked if I was a member of this bank. I’m not so I responded accordingly. I was then told that I can’t exchange my cash for quarters because I’m not a banker at this bank. Which is just absolutely absurd to me because I am literally exchanging cash for change. This experience has resulted in a very bad experience for me and I will never be banking here or recommending to either. I thought this city had better standards…
DB
Dale Bailey
Dec 18, 2023
5.0
The team at UP- New Ulm is always caring and helpful, which is a testament to their amazing culture. We value our partnership with United Prairie and appreciate their dedication to our farm and family.
CK
Cindy Klinkner
Dec 16, 2023
5.0
Enjoy banking here at United Prairie Bank. Service is very welcoming and friendly, especially the drive through. They are efficient and always have a smile!
NW
Neal Wenninger
Dec 15, 2023
5.0
They are a great bank to work with for my personal and my business. I would recommend them to anyone one that is looking for bank that has very genuine people, go to United Prairie in New Ulm!