Customer Service
Justin Blalock consistently received praise for his exceptional customer service, knowledge, and willingness to help customers with their equipment issues.
Service Quality
The service department, particularly under Wes Tindle and Justin Blalock, was noted for going above and beyond in repairs and maintenance, often exceeding customer expectations.
Sales Experience
Sales representatives like Lance Raemsch and Jake Bozeman were highlighted for their professionalism, knowledge, and ability to assist customers in finding the right equipment.
Communication Issues
Several customers expressed frustration with the parts department's lack of responsiveness and difficulty in reaching them by phone.
Overall Satisfaction
Many customers reported a high level of satisfaction with their experiences at United Ag & Turf, recommending the business for its knowledgeable staff and quality service.