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Elizabeth Owens
2 days ago
When I walked into Underwoods downtown Fayetteville recently I told Kate what I was looking for and with her friendly attitude she then proceeded to show me several jewelry pieces to pick from. I had a star experience I highly recommend you go see Kate for any jewelry gift needs. Our family loves Underwoods ❤️ what a Fayetteville treasure we have. Thank you so much for wrapping my purchase up too. If you want the best go to Underwoods. Ann Owens.
Underwood’s Jewelers and Hailey are the BEST! From start to finish, Hailey made the entire process of getting my engagement ring an amazing experience. She was patient, knowledgeable, and genuinely cared about making sure every detail was perfect.
They truly helped make the moment feel special, and I felt completely taken care of through the entire process. You can tell Hailey loves what she does and takes real pride in helping people with such meaningful purchases. Underwood’s will always be my go-to spot! 10/5 STARS!
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Erica Crain
Oct 23, 2025
Taylor is an amazing person. She was incredibly helpful and patient while my husband and I were choosing my engagement ring. Her experience and professionalism made the process smooth and enjoyable. She took the time to understand what I wanted and helped bring my vision to life. I couldn’t be happier with the result!
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Jose Alanis
Oct 23, 2025
Underwoods is hands down the best jeweler in Northwest Arkansas. From the moment you walk in, you're greeted with a warm, friendly welcome that instantly makes you feel at home.
Taylor is truly exceptional, she’s always incredibly helpful, knowledgeable, and genuinely kind. She’s assisted me with custom pieces and has a great way of explaining the 5 C’s, making the process both educational and enjoyable.
She helped my wife design her engagement ring and pick her wedding band, a memorable experience. Taylor has also guided me in selecting timeless pieces like my signet rings and bracelets.
She’s a true gem herself, working at an outstanding establishment that treats you like family. I couldn’t recommend Underwoods and Taylor more highly.
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Leslie Hooper
Oct 20, 2025
We absolutely love Underwood’s!! Especially working with Taylor! She provides the kind of customer service that’s so rare these days…she is trustworthy, friendly, responsive, and always going the extra mile. We’ve built such a great relationship with her over the years. From helping us with our add-a-pearl necklaces for our daughters to purchasing our wedding rings and bands, Taylor always makes every experience seamless and special. We know we can count on her and Underwoods for quality and fair pricing, and that’s exactly why we keep coming back to Underwood’s.
If you’re looking for someone who truly cares and makes jewelry shopping enjoyable and personal, go see Taylor at Underwood’s — she’s the best!