The West 38th St. location is done being renovated and is now fully open at its original capacity! Please feel free to sign up for our E-Newsletter on our website and/or follow us on Facebook & Instagram for more updates about our stores! We appreciate the immense support we've received from the community, first responders, friends and our staff and look forward to seeing you soon!
Great experience! I’m not sure of the young ladies name who helped me with puppies, looked Spanish had long dark hair but she was amazing! After losing my puppy it has been a rough month, I went here to look for dog food and ended up in the puppy section. The young lady was so helpful and listened to me cry about my dog and was comforting. She personally picked showed me the cutest white dog, and it reminded me of mine that just passed recently… Amazing customer service, everyone was so nice. I will be back again for that white puppy!!!!
SN
Shane Nesbitt
Oct 8, 2025
1.0
Terrible experience at this store. I purchased a fish for $85 and was told at the point of sale that I had a week warranty so I should receive a 100% refund if the Fish died. Well, the fish died The manager refused to honor the #Warranty and decided instead to argue with me in front of other customers I won’t be doing business with this company again
DB
Daniel Brown
Oct 5, 2025
4.0
Little on the high side for heat balbs
CB
Chereece Bryant
Aug 12, 2025
5.0
My son goes here a lot. So I say it is a good place
JM
Joshua Madrigal
Aug 6, 2025
3.0
They are very nice and have variation of things for pets just make sure to keep a eye on the prices what it might say on the shelf isn't alway the prices