Business Details
About
Car DealerUsed Car DealerAuto Parts StoreAuto Repair ShopUsed Truck DealerOil Change Service Station
Twin Falls Volkswagen is proud to put customer satisfaction at the center of everything we do. Part of how we do that is through the Goode Care Advantage -- a service-focused mindset and unique suite of benefits that you can't find anywhere else!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,074 reviews
5 stars
924
4 stars
62
3 stars
20
2 stars14
1 star
54
What are people saying?
AI-generated from customer reviews
Sales Experience
Customers consistently praised the sales staff, particularly Brian Erke, for their professionalism, friendliness, and ability to make the car-buying process smooth and enjoyable.
Customer Service
Many reviews highlighted outstanding customer service across departments, with staff being described as attentive, caring, and willing to go above and beyond for customers.
Service Department
The service department received positive feedback for being efficient, timely, and providing clear communication regarding vehicle maintenance and repairs.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to specific sales tactics and communication issues, indicating inconsistency in customer interactions.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at the dealership, often mentioning their intention to return for future purchases or services.
- BZBryan Zilla1 day ago1.0Purchased a suv and enjoyed it till one by one my alternator went bad then the battery ,I tried seeing if they would help me but I was told id have to buy it out of my pocket witch seems unfair due to me just purchasing the car ,unfortunately I had sold my car due to it having engine power issues and not being able to figure it out after spending tons of money on a battery and alternator and starter and still with the same problem and no help from the dealer….
- CHchris hurdOct 30, 20255.0Great, better than anticipated.
- JEJennifer EdwardsOct 11, 20255.0We just bought a 2025 Tiguan from Goode VW in Twin Falls. We had an amazing salesman, Brian Erke, who has gone above and beyond in making the buying process smooth and easy. I had to leave my car to have the windows tinted and some other things looked over and he sent me home in a loaner car. He also delivered the car while I was working 30 minutes away. He didn’t even need to do that, but definitely appreciates his customers! We will be repeat customers in the future!
- SFSonette FierroOct 10, 20255.0Rick M was so easy to work with. Super friendly and had a great attitude which put me at ease. Everything was done smoothly and fast.
- IKIsabella KasimatisSep 22, 20255.0Just bought my first car, Brian Erke helped me out. He was so amazing as soon as we pulled into the parking lot he was outside asking how we were and how he could help us. He immediately showed us the car we were looking at online and we were in it and test driving it within seconds! I loved the car so ofc I purchased the vehicle, overall it was an amazing experience! Brian is excellent at his job and I would totally recommend coming to this dealership and asking for brian