I purchased an infrared sauna from Tubs R Us two years ago. Follow up customer service has been outstanding! They even called the manufacturer and replaced the controls well over a year after I purchased it at no charge.
Anytime I’ve called they have came out in less than 48 hours.
Highly recommend Tubs R Us!!
JN
Jamie Nelson
Sep 22, 2025
5.0
Super friendly - know absolutely everything about their products and guaranteed service after the sale
WW
Wayne Wilson
Sep 10, 2025
5.0
Got our QCA Hot Tub delivered a couple of weeks ago. Painless sales process, good prices, and after sale service has been top notch. I had a couple questions and Chris responded very quickly. Great experience!
PL
Penny Lewer
Jun 8, 2025
5.0
The man that helps us at Tubs R Us, I m assuming he’s the owner, is fantastc!! He’s so helpful when I take my sample in and he tells me exactly what I need to add to my sauna and pool to have clean and sparkly water, always. He is always so friendly and pleasant to work with. We did not buy our pool and spa here, as they were already in the yard when we bought our house but if we ever move, this is definitely the place we will go to buy our pool and spa! For now, I will never buy chemicals anywhere else.
AF
Angela Fahmy
May 30, 2025
5.0
Outstanding customer service- responsive, arrived quickly and able to fix the problem in one visit
Frequently Asked Questions About Tubs R Us Pools & Spas
Do you offer supplies or consultations for closings?
We do provide supplies and consultations for closings. Each pool and closing scenario is unique, so we prefer to assess the specific situation before providing a quote. Please contact us via phone, email, or visit our store for more detailed information.
What products/services do you offer?
Our range of products and services includes hot tub repair, sales, and supplies; pool openings and closings; pool supplies and chemicals; saunas and sauna sales; delivery and setup; swimming pool services; cover replacement; equipment installation, replacement, and maintenance; pool repair; sand filter installation and repair; and vinyl liner replacement.
What is the best way to get ahold of you?
You can reach us during our business hours, which are Tuesday through Friday from 10:00 am to 6:00 pm, and Saturday from 10:00 am to 2:00 pm. We're closed on Sundays and Mondays. Feel free to call, email, or visit our showroom for assistance.