Service Issues
Numerous customers reported rude and unhelpful service, particularly from the reception staff, leading to negative dining experiences.
Food Quality
While many reviews praised the freshness and flavor of the food, several customers noted inconsistencies, with some dishes being bland or poorly prepared.
Value for Money
Customers appreciated the reasonable prices and portion sizes, especially for bento boxes and sushi, though some felt certain items were overpriced for the quality.
Atmosphere
The restaurant's ambiance received mixed reviews, with some enjoying the comfortable setting while others found it lacking during busy times.
Consistency
Several long-time patrons noted a decline in food quality and service consistency over time, despite previously positive experiences.