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TruWest Credit Union is a cooperative providing trusted financial solutions and services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations – this location in Tempe, Arizona provides anything from mortgage products, & rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, and to do so with a smile. Visit us today!
Called and waited 15 minutes. Customer service wasn't branch member, it was directed to call center. Couldn't understand the person speaking.
VD
Volney Douglas
Sep 6, 2025
5.0
They are a small but good bank. They are not always perfect but they are better than any other bank in the area. Not too busy and usually I can be in and out in 5 minutes. Only once have they not been able to help me because their card creator machine was down but they called and made sure the other branch would help me.
LI
Laura Illig
Jun 18, 2025
1.0
Pretty darn poor service for a credit union. Visiting Tempe to help my Nia-immobile elderly father. He wants to clear out his safe deposit box. They say he has to come in to do that in person. What part of immobile are you unable to understand? Is this really the first time you’ve had this issue with an elderly family member- in Phoenix!?! get that you have to be safe and protective, but there was zero ability to do creative or collaborative problem solving. No other solution? And bad attitude to boot. Glad Dad will be leaving.
ND
Noah D
Jun 10, 2025
1.0
Manager wouldn’t cash my check because she thought it would t take her too long, terrible service terrible bank
Frequently Asked Questions About TruWest Credit Union - Priest & Warner
Can I join TruWest?
Yes! TruWest Credit Union is open to the community, and membership eligibility is based upon geographic area or employment. View our eligibility requirements on our website for details.
Where can I find my member number?
Your member number can be found on the welcome letter you received at the time of membership. If you cannot locate this letter or have not received it, feel free to contact us.
How do I enroll in online banking?
Enrolling in online banking is easy! Within the first 45 days of opening your TruWest account, you may use your member number as your username and last four digits of your Social Security Number as your password. After 45 days, please contact our Digital Banking department.
Does this location have a drive through?
Yes, it does! The drive through hours are Mon-Fri 9-5:30.