truenorth

3.2
13 reviews

About

Convenience StoreATMBeer StoreCoffee ShopGas StationPropane Supplier
truenorth convenience stores pride themselves on being a premier Shell distributor through being fast, friendly, and clean. truenorth has an ever-growing footprint with stores spanning across the Midwest.

Location

truenorth
1000 W Royalton Rd, Broadview Heights, OH
44147, United States

Hours

Reviews

3.2
13 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • DM
    Diesel And Mo
    Aug 12, 2025
    5.0
    Has the cleanest, best smelling bathrooms ive ever been to! The staff always greets you when you walk in and is always friendly.
  • JL
    Joy Luck
    Jun 3, 2024
    1.0
    I was up there on on Sunday and it nice area. All the garages was full the was over flowing. This should not happen in nice classy area
  • CL
    C L
    May 29, 2023
    1.0
    So I don't know who the Hispanic looking woman with shoulder length hair is(she had her name tagged turned towards her chest), but today she was extremely nasty. I had a basket full of items and I put the items on the counter and the basket on the floor until the transaction was done. She starts to put all the items into ONE bag. Mind you I had 5 bottles of drinks and a bag of chips and some other items. As she was filling the bag full, I asked her to put another bag under the first bag so it wouldn't break. She didn't respond. When she pushes the bag towards me I said can you please double bag it, she responds with an extremely nasty attitude "I will as soon as I put your card info in!" So I give her my pin and then she double bags it and I told her I'm sorry that it was so hard for her and she replies "Today is not the day" in a very snarky manner. I just said whatever to her and walked away and she repeated again "It is not the day". Again I said whateve, put the little basket back, and left the store as she was still saying something to me. Encounters like that leave customers extremely uncomfortable and makes them not want to even go back to that gas station. Not to mention other stores in the area offer the same items for less. Hire better please and teach your employees to leave their attitudes at home when people do absolutely nothing at all to them.