Business Details
About
Auto Body ShopAuto Body RepairAuto CustomizationAuto Detailing ServiceAuto Glass ShopAuto Repair Shop
True Performance provides auto body services, collision repair, paintless dent repair, and auto painting in Plain City, OH.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.5
105 reviews
5 stars
88
4 stars
5
3 stars0
2 stars
2
1 star
10
- SKSteven KocherSep 8, 20255.0Exceptional workmanship and service compared to another shop that I have used.
- FFFritzmond FenelonAug 28, 20251.0Two expensive, but the receptionist is lovely.
- SGSusan GatesJul 1, 20255.0Wonderful! The quality of the work and customer service was outstanding! Highly recommend!
- DMDeborah MillerDec 21, 20245.0Wow, these guys are great! If I ever had a ding or a scratch on my car, I would take it to them In a second, no hesitation
- GAGrant AlfordFeb 14, 20241.0Been going here for years, given them tons of business. Can’t say I’ll be coming back after my most recent experience. Been leaving messages for days trying to get ahold of John Gilbert - the person handing my repair. Can’t even be bothered enough to give me a call back. Left voicemails as his line always goes to voicemail, then left numerous messages with reception. How can I entrust my car to be repaired when I can’t even get ahold of the people working. If you don’t want to repair my car then just say that, jeez.
Frequently Asked Questions About True Performance
DO I NEED TO SCHEDULE AN APPOINTMENT FOR AN ESTIMATE?
Yes, Having an appointment will enable us to ensure that an estimator is available and keep your wait as short as possible.
HOW LONG WILL THE REPAIRS TO MY VEHICLE TAKE?
Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on your vehicle.
IS THERE A WARRANTY ON THE REPAIRS TO MY VEHICLE?
Yes. We guarantee all repairs with a Limited Lifetime Warranty.
HOW CAN I GET A RENTAL CAR?
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are. We partner with Enterprise Rent-A-Car: 614-889-9886
CAN I GET OTHER SERVICE WORK DONE ON MY VEHICLE WHILE IT IS IN THE BODY SHOP?
Yes. Just let your advisor know what other work you would like done so that he or she can make the necessary arrangements.
CAN I WASH MY CAR? RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS?
Do Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge.
Always use clean fresh water.
Wash your vehicle in the shade
Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface.
Do not “dry wipe” your vehicle. Dry wiping can scratch the finish.
Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.
Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
The easiest and most convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept American Express, Visa, MasterCard, & Discover. Of course, cash and checks are always welcome. There is a 3% charge to Credit Card transactions.