Business Details
About
HVAC ContractorAir Duct Cleaning ServiceAir Quality ConsultantWater Heater ServicePlumberDrainage ServiceHeating ContractorAir Conditioning Contractor
Since 2021, True Comfort has been the trusted name for home comfort solutions in the Des Moines area. We specialize in comprehensive HVAC services, ensuring your space remains perfectly heated in winter and refreshingly cool in summer. Our skilled team also handles all your plumbing needs, from furnace repair and air duct cleaning to water heater solutions and drain clearing. We are dedicated to delivering reliable, professional service to keep your home comfortable and running smoothly throughout every season. Get your home climate under control — request service now.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
True Comfort Heating, Cooling and Plumbing
505 Sheridan Ave, Des Moines, IA
50313, United States
Hours
Reviews
5.0
910 reviews
5 stars
898
4 stars7
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to answer questions.
Efficiency
Many reviews noted the promptness and efficiency of service, with technicians arriving on time and completing jobs quickly.
Quality of Work
The quality of service was frequently commended, with technicians providing thorough explanations and ensuring that repairs were done correctly.
Trustworthiness
Customers appreciated the honest assessments and recommendations, often feeling that they were not being upsold unnecessary services.
Communication
Effective communication was a common theme, with customers noting clear updates and follow-ups throughout the service process.
- JGJoe G1 day ago5.0These guys are great. (Today I got Sam T) It's easy to schedule a time with them. They show up when they say they will. They're very courteous & respectful. They ask a few questions, listen to you, do their diagnosis, run it all past you, answer any questions you may have, provide a fair an easy to understand quote, and then do the job. I've used them a few times now and I know they'll be the only one I call in the future as well. Thanks guys! You're doing great and I appreciate you!
- KTKari TeKolste1 day ago5.0Very impressed with True Comfort! We were looking for a new HVAC service provider and we found a great one with True Comfort. They were helpful and friendly when scheduling the appt, provided a call to let me know tech (Sam) was on the way (and texted me a link that enabled me to track exactly when Sam would be here), and tech (Sam) was very professional! We have several units that needed annual maintenance and Sam was great!
- RPRaena Powles1 day ago5.0Great family business! Everyone I worked with was so nice and made sure I understood all the options. Work was done quickly and neatly, Colton even brought my trash cans up from the street! Will definitely call True Comfort for any other hvac needs
- SDShelley DoyleNov 5, 20255.0We always have the best service with True Comfort. Logan is always friendly and helpful when performing routine service maintenance. We recently had a new system installed. Colton was polite, professional, and efficient with the installation. He was also very friendly and made sure all my questions were answered and that I knew how to operate the new thermostat before he left. Highly recommend True Comfort for all your needs. Plus it is nice to support a local owned business!
- LCL CarlsonOct 29, 20255.0We have been working with True Comfort for three years now. It has been fun to see how the business has grown and to meet the new folks that have joined the team. Can't say enough about the staff, work ethic and how respectful they are of our home and our time! We've primarily had the 2x/year maintenance done but also had them replace a unit in the shop. The service techs helped us "kick the can down the road" (saw someone use this phrase in an earlier review!) for 2 years on that unit and when we decided to finally do it, the install was smooth as could be. Haven't needed a plumber yet but we know who we will call if the need should arise.