Business Details
About
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AK-6816 We are committed to our customers. While we do strive to grow, our business model centers around customer retention. YOU are our focus. Our mission can be described as two-fold. 1. To make sure you are protected and have money on the day you need it the most when things go wrong. And we don't care the source of those funds. Whether it be a group benefit at work, or a State Farm product our goal is simply to make sure those funds are available when the need arises. 2. Provide knowledge and products to help our customers and their families in order for things to go right. If our customers give us an hour or two annually, we will worry about their insurance for them the rest of the year.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Troy Sayer - State Farm Insurance Agent
11823 Old Glenn Highway, Eagle River, AK
99577, United States
Hours
Reviews
4.9
169 reviews
5 stars
159
4 stars
7
3 stars2
2 stars0
1 star1
- LJlarry johnson2 days ago5.0I dealt with someone in the office named Ashley. She was very helpful and I think she has solved all my problems. Great people to deal with I would recommend to anyone.
- LGLee Gahm4 days ago5.0Jurnee was awesome to work with as we explored our options for Medicare supplements. She provided information in a very timely manner and addressed our questions in a clear manner. She then helped my husband and I review all our State Farm policies to make sure that they meant our current needs. We recommended her to our friends and they were also impressed with her. But the best part was she provided us with chocolate during our meeting and laughed at our silly jokes! Thanks Jurnee - you’re awesome!
- HCHaylee Camarda4 days ago5.0Ashley was so kind and knowledgable on all my questions. Easiest the best insursnce company to go through. Thank you ashley!
- JMJennifer Miller5 days ago5.0This group is always easy to work with, and always answers my questions and quote requests quickly. Ashley helped me recently with auto quotes, and was amazing to work with!
- TLTroy L5 days ago5.0Exceptional service the employees are very nice and polite they help you and treat you like family and if you have any issues they are quick to fix them dont be afraid to give them a call.
Frequently Asked Questions About Troy Sayer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.