TX-2305620 Our mission is to provide coverage for what's important for every State Farm customer and family with which we interact. We accomplish this through a passionately-motivated and well-qualified team, focused on helping customers identify their hopes and dreams, and educating them on unforeseen threats that may stand in the way, through a face to face meeting once per year.
Brittany Ort was able to help us save money and improve our home and auto coverage by switching to State Farm. She answered all questions and made the transition process easy. So far, based on working with Brittany, I can highly recommend the Troy Hooper agency team.
BK
Bryan Kim
Oct 23, 2025
5.0
Brittany helped me save a great deal of money on my car & home insurance. Thanks for all of your help! She was helpful and resourceful.
JL
Jemarcus Livingston
Oct 2, 2025
5.0
I worked with Brittany Ort and she was wonderful. She took her time and answered every question I had and made me feel safe. I would recommend anyone to work with her.
AG
Anel Guzman
Oct 2, 2025
5.0
I ABSOLUTELY LOVED! The help Jasmin Angarita gave us! Every little detail she was there and always willing to give us the best service, 100% recommend !!
DT
Darrel Thormer
Oct 1, 2025
5.0
Jasmine did a great job getting me signed up for home and auto insurance. She was very clear on coverages and premiums. I recommend her and State Farm for your insurance needs!
Frequently Asked Questions About Troy Hooper - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.