Trove

Reviews

• CF

  christel fuller

  Oct 27, 2025
  1.0
  This property has gone severely downhill. There’s poor management, no accountability, and zero regard for resident safety. The garage door has been broken for weeks, and honestly it breaks every few months and takes forever to get fixed. It’s been left completely open to anyone from the street, yet management still charges $150 a month for parking even though it’s unsafe and unmonitored. Multiple vehicles, including mine, have been broken into with airbags, tires, and other car parts stolen. There’s been no warning, no apology, and no urgency from management. The only email sent out was about a “part being ordered” after weeks of the door being broken, with a reminder to “lock your cars.” No real concern or communication about resident safety at all. Maintenance, communication, and basic security have completely fallen apart. The property manager is rude, dismissive, and unprofessional, and corporate clearly doesn’t care either. There’s no empathy, no transparency, and no accountability. This building could have been great, but years of neglect, poor leadership, and lack of care have turned it into a stressful and unsafe place to live. Even when serious incidents happen, management ignores emails and hopes you give up. Save yourself the stress and disappointment and do not lease here. It’s not worth the money, the risk, or the frustration. Trust, you will regret it!!
• DM

  dusan miletic

  Oct 27, 2025
  1.0
  The garage door has been left open constantly. I moved in almost two months ago, and it still hasn’t been fixed. Because of this, a car parked inside had its tires stolen. The rooftop has a pool table and a foosball table, but neither can be used because there are no pool balls, and the foosball players are broken or missing. Additionally, the hallway on the 4th floor smells bad because the carpets haven’t been cleaned properly.
• AK

  Amira Krolow

  Oct 17, 2025
  1.0
  At Trove Apartments I experienced serious safety issues. The parking garage has been unsecured for months, with no working cameras or functioning gate. My vehicle was broken into and vandalized, and police have confirmed several similar incidents in the building. Their own management team has addressed other vandalism to the property too! I reported my situation to management but no timely action was taken. I cannot recommend this property for anyone looking for a safe living environment.
• LG

  LadyLoc LL (Geli)

  Oct 13, 2025
  1.0
  The Trove is aesthetically pleasing, however the management here is not the best. The leasing agents are really helpful but over worked. They barely have a concierge and packages are lost weekly. Along with management issues, the building has many flaws. I’ll start with the foundation. The foundation has physical cracks thru out the building and in several units. We live on the 6th floor and had ants which was surprising. We submitted a work order and 11 days later they show up but at that time, we already bought spray and handled the situation. The housekeeping uses old mop water and you smell it immediately after entering the hallways. The elevators are always nasty and smell, I’ve seen on several occasions, animal pee and poop in the building. One night instead of someone picking up the poop they placed a wet floor sign directly over it. Rats are all around the building especially in the back entrance. You pay $150 a month for the deck only to have other people who pay nothing park their car in the deck for free with no towing. Then the gate has been broke for almost 2 months. Absolutely no security of my car or anyone else’s if anyone can just come and park and will not be penalized. The trash shoot was and has been up to the 6th floor several times. The loading dock is always a mess and it’s trash back there for over a month that needs to be disposed of. We rented the rooftop and it was $800. No problem but when we get there, multiple items are broken, no email was sent out to other residents saying we had the reservation (several people showed up trying to use the area) and we never had all the remotes and things needed to host an event. The office was closed and we were reassured the day before we would have everything. Getting charged $200 a hr for literally half stepped process is ridiculous and we need our money back. Renting here is nice when they are actually doing their job. However, they throw a lot of the issues on the leasing agents when really where is the property manager. I’ve yet to meet her and when we went to the office to discuss issues she is not here. How can you manage a property you are not in? Very disappointed with this place and Elme as a company. Like many before said, they use other people to get that score up in hopes others will rent here.
• EC

  Elizabeth Cochran

  Sep 26, 2025
  1.0
  Worst leasing management would not recommend. Had a gas leak in my apt and they told me that’s not their problem and watched them all laugh with the concierge about it. Informed them about the dog feces around the entire complex and was assured multiple times by something would be done (it wasn’t) They purposefully ignore tenements emails if they don’t feel like dealing with it- they ignored another tenants emails and instead of contacting you one to one they leave notes in your doorway and knock and literally run away to avoid facing you. There’s dog feces everywhere someone let their dog poop in front of my door and when I contacted leasing over three times about it they told me they’d have it cleaned up, and surprise- they didn’t. Yet they’re quick to send an email blast and close off amenities you pay for because there’s paper towels in the sinks. When I first moved in no one told me about the loud water pressure banging I’d receive in my apartment and when I gave them an entire list of ways I saw could lessen the sound they threatened me with a lawyer saying if I even attempted noise cancelling solutions they’d evict me, and didn’t even try to help the situation but told me to “just wear earplugs.” Never had to converse with more rude and condescending person like the leasing manager Lindsey.