Tri-State Water Power and Air

4.6
177 reviews

About

Water Purifiers
"Your home is a place where you and your family should be able to relax and feel completely comfortable and secure. At Tri-State Water, Power, and Air, we offer a full suite of home enhancements that help homeowners do exactly that. Not only do we install safety upgrades, such as standby generators and safe rooms to protect families during a disaster, but we also provide products designed to improve the quality of the most essential resource in our customers’ homes – their water. For example, we can install a water treatment system in your home to eliminate hard water. You’ll notice the difference almost immediately after your water softener is installed, as you’ll enjoy pure, fresh-tasting drinking water straight from the tap."

Location

Tri-State Water Power and Air
1936 S Lynhurst Dr Suite d, Indianapolis, IN
46241, United States

Hours

Reviews

4.6
177 reviews
5 stars
154
4 stars
6
3 stars
2
2 stars
0
1 star
15

What are people saying?

AI-generated from customer reviews

Service Quality

Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to answer questions and provide thorough explanations.

Communication Issues

Several reviews noted poor communication regarding scheduling and follow-ups, with some customers expressing frustration over lack of responses to their inquiries.

Installation Experience

While many customers were satisfied with the installation process, some reported delays and issues with the installation not being up to code, leading to dissatisfaction.

Customer Support

There were mixed reviews about customer support, with some customers feeling neglected after the sale, while others appreciated the attentiveness of specific technicians.

Overall Satisfaction

Overall, customer satisfaction varied significantly, with many praising individual technicians while others expressed serious concerns about the company's reliability and service follow-through.
  • FB
    Fred Ballard
    6 days ago
    5.0
    Colton was on time and very courteous. He had the problem diagnosed and fixed in about 30 minutes.
  • JI
    Jacob Irish
    Nov 2, 2025
    5.0
    Bryce did a great job the 2 times he came here
  • MC
    Marchell Chalmers
    Oct 24, 2025
    5.0
    Very pleasant and professional gentleman...can't wait to see him next year
  • WR
    William Richards
    Oct 21, 2025
    5.0
    Bryce was outstanding. Very friendly and efficient. I would highly recommend him.
  • RS
    Robert Hall sr
    Oct 16, 2025
    5.0
    Our serviceman Colton was very knowledgeable and thorough about the maintenance of our generator. He answered and explained all our questions and concerns about how our generator works. We would highly recommend him to others and look forward to seeing him for our next maintenance service.