Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, highlighting their willingness to educate and assist.
Installation Quality
Many reviews noted the efficiency and thoroughness of the installation process, with technicians providing clear explanations and ensuring customer satisfaction.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding service costs and filter prices, indicating a perception of being overpriced.
Product Satisfaction
Overall, customers reported high satisfaction with the quality of the water systems and improvements in water quality after installation.
Communication Issues
A few reviews mentioned concerns about communication, particularly regarding follow-ups and clarity on service costs.