Business Details
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AL-734735 We give State Farm customers the service they deserve in providing Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Health throughout the Prattville, Montgomery, Millbrook and Autaugaville area. My agencies number one goal is to put the customer first and provide them with the knowledge and products to have a secure future for their family or business. We are here for the good times and the bad with our concentration on giving the Prattville area remarkable service.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Trey Poole - State Farm Insurance Agent
1797 E Main St, Prattville, AL
36066, United States
Hours
Reviews
4.9
465 reviews
5 stars
445
4 stars
7
3 stars3
2 stars3
1 star
7
- FFFushigiMigiOct 24, 20255.0Never had any problems with these folks. The communication is a piece of cake with them. On my last case, Keri helped me and through email which is my preferred form of communication due to my hectic schedule: The right balance of professional and approachable.
- ABayanna bennettOct 23, 20255.0I had the pleasure of working with Shawanna James, and I must say the experience was exceptional. From our first conversation, she eased my uncertainty with her professionalism and deep knowledge of her field. Shawanna took the time to answer all of my questions thoroughly and made sure I felt confident in every step of the process. I truly appreciate her dedication and care. I am proud to say that I am now insured through State Farm, thanks to her outstanding service. We need more professionals who take pride in their work the way Shawanna does.
- MPMary PresleyOct 23, 20255.0I have had the pleasure of working with Shawanna. She was excellent to work with and answered all my questions.
- AAAshleyOct 2, 20251.0Terrible to make claims with. Misrepresentation at its finest! Told coverage is one thing while the coverage states another and not wanting to take accountability for that!
- JMJane MulliganSep 15, 20255.0We recently relocated, and needed different coverage. Keri at Trey Poole’s office was so efficient, and timely. She made my life easier !!!! Ask for Keri if you call !
Frequently Asked Questions About Trey Poole - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.