Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Sugar Land is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Location
Trek Bicycle Sugar Land
13425 University Blvd #100, Sugar Land, TX
77479, United States
Hours
Reviews
4.8
611 reviews
5 stars
560
4 stars
21
3 stars3
2 stars6
1 star
21
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.
Product Knowledge
Customers appreciate the staff's expertise in bike selection and maintenance, often highlighting their ability to provide tailored advice.
Service Efficiency
While many reviews commend quick service, there are notable complaints about delays and poor communication regarding repair timelines.
Store Atmosphere
The shop is described as welcoming and well-stocked, creating a positive shopping environment for customers.
Mixed Repair Experiences
While some customers report great repair services, others express dissatisfaction with the quality and speed of repairs.
- MHMichelle Head3 days ago5.0Excellent buying experience!
- MLMark LewisOct 23, 20255.0Friendly and knowledgeable staff!
- GWGerald WilliamsOct 16, 20255.0I received Please the customer service. Thank God for Johnny and Trek of Sugarland, Tx
- BBbert brasingtonOct 15, 20255.0Always very helpful and friendly. These guys are the best!!
- CMCarl MilesSep 29, 20255.0trek bicycles have friendly employees always smiling they have a great customer service team and trek bicycle are bulletproof would highly recommend them to a friend