Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle San Marcos is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Location
Hours
Reviews
5.0
694 reviews
5 stars
682
4 stars7
3 stars2
2 stars2
1 star1
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing exceptional service without pressure to upsell.
Expertise
The staff demonstrated a high level of expertise, helping customers with bike selection, repairs, and maintenance, often going above and beyond to ensure satisfaction.
Product Quality
Customers expressed satisfaction with the quality of Trek bikes and accessories, highlighting the store's wide selection and competitive pricing.
Community Engagement
The store is recognized for its involvement in local initiatives, such as partnering with charities to make biking more accessible.
Overall Experience
Many reviews reflected a positive overall experience, with customers feeling welcomed and valued, leading to repeat business and recommendations.
- RBRonald BatisteOct 26, 20255.0Mario at trek bike on broadway did an awesome job on my bike and i would reccommend them to all my friends and family. Thank you Mario!
- NANorman ASep 25, 20255.0Nice, friendly and very customer service oriented staff.
- GBGunnar BorgeSep 22, 20255.0Great service from knowledgeable and personable staff.
- TMTal MirSep 16, 20255.0Everybody at the store was super friendly and knowledgeable. They troubleshooted all possibilities without the need to upsell into any products. Ultimately, they guided me into making the best decisions for my bike to run in optimal condition. My new favorite bike shop, hands-down.
- KGKent GriffinAug 25, 20255.0Best bike shop anywhere!! The staff are unbelievable! I have been to the shop several times and every single time they have gone out of their way to make sure I was taken care of!! Great job!! Everyone of them deserve a raise!!