Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Newport News is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the best spot for all your road, mountain, hybrid, and kids bike needs.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Trek Bicycle Newport News
12551 Jefferson Ave. STE 165, Newport News, VA
23602, United States
Hours
Reviews
4.9
371 reviews
5 stars
359
4 stars4
3 stars0
2 stars2
1 star
6
What are people saying?
AI-generated from customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing exceptional service and support.
Product Knowledge
Customers appreciate the staff's expertise and ability to provide detailed information about products and services.
Quick Service
Many reviews highlight the fast turnaround times for repairs and services, with customers often receiving immediate assistance.
Quality of Work
Overall, customers express satisfaction with the quality of bike repairs and maintenance, although there are a few isolated complaints.
Positive Atmosphere
The store is noted for its welcoming and pleasant environment, making customers feel comfortable and valued.
- GWGray WootenOct 9, 20255.0Great job fixing my flat while I waited, including helping other customers as well at the same time. They stayed on past closing to finish my tire repair. They're awesome
- TAtimothy angeOct 6, 20255.0These guys are amazing, i went in for just regular ball bearings for my mongoose. They straightened my crank that was bent, installed my new bearings in just under 25 mins. this team is very friendly and outstanding!
- MBMark BanksSep 28, 20255.0Went in to ask questions about my bike; young lady working assisted with looking up the items I needed. I did not make a purchase that day but went back the next to purchase recommended products in addition to purchasing sone items for my wife’s bike.
- DBDaniel BallinSep 7, 20255.0Knowledgeable and friendly staff. Quick service when needed.
- CGCam GSep 4, 20255.0Brought my bike in after 4 years of abuse, and these got it cleaned up and looking brand new. Super chill staff, good vibes, I'll definitely be using these guys as my go to shop as i head into triathlon season!