Trek Bicycle Houston Westchase

Reviews

• JJ

  Jasmine Jefferson

  Oct 8, 2025
  5.0
  I am so pleased with the level of customer service I received at Trek Westchase. I came in right before closing for a simple sealant-clogged valve replacement, and Brian discovered that my front brake was completely inoperable. He took the time to troubleshoot and fix my brake so that I could get onto my ride that evening. Had I not come in, I wouldn’t have discovered that until too late and not been able to ride. Brian really did a thorough job checking above and beyond what I asked him to and I am so appreciative. Thank you Trek Westchase!
• LP

  Larry Penn

  Oct 8, 2025
  5.0
  Excellent products and exemplary service. Matt and Daniel are superb. You want an awesome bike.....Matt's Trek retail and service store is the place to get one, or many.
• EC

  Esthel Cortes

  Sep 8, 2025
  5.0
  I came in to fix my son Bike and his seat. And MATT was really helpful... My son left so happy.. the BEST SERVICES EVER I RECOMED THIS PLACE TO EVERYONE.
• BK

  Barbara Kaminska

  Sep 3, 2025
  5.0
  Great experience shopping for a new bike! I had a rather specific idea of what I wanted in terms of budget and groupset, and Matt helped me find the right bike without making me feel like I should exceed my budget or choose a model I wouldn't be comfortable with. Their inventory was much better than in a couple of stores I first went to (finding a small-frame hybrid is not that easy). Even though this time I needed to stick to an entry-level bike, I very much appreciated learning about other options that would match my riding and fitness goals, and just getting an overall sense of the current bike market. Once I am ready to upgrade again, I will happily return to this store, and I am glad I live nearby so that I can rely on them for service.
• AS

  Andrés Santos

  Aug 29, 2025
  5.0
  Both guys (one with long hair and the other with glasses - sorry I forgot their names!) were super attentive and helpful. I originally went in just to replace an inner bike tube, but they suggested I get a repair kit instead. On top of that, they kindly included a free tube and installed it for me (with a small service fee, of course). I’ll definitely be back to this location when I need anything bike-related. They were awesome!