Trek Bicycle Franklin is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located just north of the CoolSprings Galleria, where we’re proud to serve the Greater Nashville area. We’re also lucky to be located near some awesome places to ride, like the Natchez Trace Parkway, Percy Warner Park, and Wilkins Branch Mountain Bike Park.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Jeremy was super helpful, and the trade in program for kids bikes is amazing! Great service all around.
AH
Alex Hohne
Sep 6, 2025
1.0
I called about a bicycle that was supposed to be in stock to verify and get them to hold it before I drove 45 minutes and 42 miles to go get it. I was assured that the bike was available and that they would hold it. When I arrived, turns out the bicycle was in the repair shop needing some work on the brakes and was not available for sale. While the salesperson apologized, that really does not make up for the 84 miles and hour and a half I spent AFTER I called. I will not go back and get the bike. I'll likely go to my NON TREK bike shop where I live and buy something else. Extremely disappointed in this level of customer service.
CF
Chris Fay
Aug 30, 2025
5.0
Excellent customer service. Very helpful with all questions.
AT
Alex Troge
Aug 16, 2025
5.0
I had a very good experience purchasing a Trek Roscoe 8 from Trek Bicycle Franklin. From the moment I walked in, I was helped quickly and guided through the process without any pressure.
Ordering exactly what I wanted was simple, and the bike came in and was built right on schedule. Russ was my salesperson, and he made the whole experience smooth and enjoyable with solid customer service from start to finish. Overall, a straightforward and reliable place to buy a bike.
BP
Blue Pepper
Aug 3, 2025
5.0
I’m a beginner biker, and this Trek store has been incredible. Russ has been so patient, walking me through everything I need to know and making sure I feel confident. Maggie is also super knowledgeable and helpful. I never write reviews—but I love this store!