Trek Bicycle Cherry Hill

Reviews

• DT

  Durand Topping

  Oct 15, 2025
  5.0
  Purchased my Fx+ 1s in July 2025, from Trek Cherry Hill. The purchase experience was great. I've ridden a little over 1,000 miles since then. Yesterday October 2025, my right pedal came off in the middle of my ride. I thought it was as simple as tighten it back on, but the threading was stripped. So, I took it back to Trek Cherry Hill for fixing. I should have it back by next week, when the new crank arms and pedals come in. I'll give an update. I recommend Trek Cherry Hill. Update: It has been a week and a half, and I have yet to receive any news. Had I known the turnaround time would be this long, I would have personally traveled to Wisconsin to retrieve the crankarm. This situation is quite disappointing. I invested $2300 in a bicycle that has now spent 10% of its time at this service location. It would be greatly appreciated if customers were kept informed, especially when the expected due date has passed. This is not ideal, gentlemen.
• PA

  Patrick Allen

  Oct 9, 2025
  5.0
  This place is one of a kind. The manager Adam truly cares about the customer and valued my time and experience. Lawrence is also the man. I didn’t think a corporate store could feel like a caring local bike shop but they certainly do.
• RR

  Ron Raducanu

  Sep 19, 2025
  5.0
  Let me say they found a bike for me that almost no one had. It was at another shop in MD, and they got it shipped to the store for me. Impeccable service. I would recommend this shop to anyone. I'm thrilled with my purchase. I do wish they would have communicated with me a bit more, but I understand that these days, low staffing and lots of demand may preclude them from doing this. They'll take care of you.
• JB

  Joseph Barberi

  Aug 29, 2025
  5.0
  Great! Super friendly!
• MB

  Micah Buchdahl

  Aug 26, 2025
  5.0
  Went in needing help with installation of cleats on a pair of biking shoes. They installed one pair complimentary. And helped me order another set on Amazon because they did not have them. The type of service that will bring me back at tune-up and new biking time.