Trek Bicycle Burnaby

Reviews

• JP

  José Ignacio Peñil

  Oct 21, 2025
  5.0
  I like Trek products, I went with my wife to find a new good helmet with wavecell technology. Staff is very kind and they help you in excellent way. We had to change our helmet two times because the comfort was not perfect and finally we found the trek with wavecell perfect for my wife. Again staff were very patient and giving us help all the time. Thanks!!
• CH

  Chris Hobbs

  Oct 15, 2025
  5.0
  First off... I LOVE my bike. Checkpoints are so well made and I can ride it pretty much everywhere. I have to say that I am also amazed by the customer service and extra mile the team at trek goes. In particular i have to bring attention to two of the gents working at the Burnaby Trek store who went well above and beyond in making sure my bike is SOLID. First off Jayden (Kiwi) is fantastic. He was able to help me solve an issue and reminded me that Trek stands behind the bikes they sell and maintain. Next Brodie who showed me how to keep my tires filled with sealant so that I can do it myself moving forward. Total legends!
• NY

  Nizam Yigit

  Oct 7, 2025
  5.0
  excellent service and staff
• KR

  Kathryn Roberts

  Oct 6, 2025
  5.0
  After researching many bikes I chose Trek for the bike I wanted . The bike handles really well. The service at Trek Burnaby was very good.
• JD

  Jack D

  Oct 2, 2025
  5.0
  The staff here are always amazing! Came by to buy some tools to install my centre lock rotors, and the sales offered to get the store mechanic to install it for me to my surprise. I came by with my wheels and they installed it on the spot at no extra charge, even though I didn't buy the wheels from them. I still ended up getting the tools anyways for future needs, but what an awesome experience! They may not always have things in stock, but will always do a special order or store transfer for you. I ended up bringing my bike in for servicing. Since then I've always come by here to pick up consumables and will continue to do!