Trek Bicycle Berkeley

Reviews

• NP

  Nicholas Passaro

  Oct 21, 2025
  5.0
  Super friendly and helpful!
• JA

  Jon Atkins

  Aug 9, 2024
  2.0
  I hate to write a negative review. Everyone was super nice, professional and came across as really knowledgeable but I unfortunately can’t recommend the shop. They missed their promised timeline 3 times and after 10 days (when they have a 24 hour guarantee) they still had only fixed one of the two problems I came in for. And that one reverted back to its original state on my first ride. Again, everyone in the shop was great and they didn’t charge me so it’s whatever but I’m surprised by all the glowing reviews - there are so many great independent bike shops in the area, will be going to them next time
• RS

  Roxanne Simmons

  May 4, 2024
  5.0
  Colin and the other trek employees were so friendly and helpful!
• LW

  Lia Willebrand

  Jan 10, 2022
  5.0
  Excellent service department
• KB

  Keith Bigelow

  Mar 30, 2019
  5.0
  Excellent bikes and amazing customer service. Aaron was a huge help in helping me pick out just the right bike at a great price. Thanks !!