GA-112296
We will build a trusting relationship with our customers so we can have candid conversations regarding each customer's personal risk situation. Things are going to happen that people are not expecting. They have risks that they may or may not be aware of & each risk has a potential cost associated with it. By having these conversations, we can help uncover areas that might be a problem, inform the customer and help them make a decision surrounding limiting or removing each risk. If and when, something unexpected does happen, we will be there to help navigate the often unfamiliar situations and circumstances that arise. Our customers deserve our attention, love and respect. Each customer has a story and it's our duty to get to know them and treat them with love and respect.
WOW from start to finish! Erica and the rest of the staff are all very service ready and always there to help and answer all of our questions Thanks
CC
Christy
Jul 31, 2025
5.0
I want to extend a big thank you to Daniel at Travis Pate's office for providing outstanding service with my auto insurance needs. He is always knowledgeable, patient, and incredibly responsive. They took the time to explain my options clearly, helped me find the best coverage for my budget, and made the whole process smooth and stress-free. It’s rare to find someone who is both professional and personable, and I’m grateful for the peace of mind they’ve provided. Highly recommend!
RF
Renee Futch
Jun 16, 2025
5.0
Great customer service
JL
Jennifer Luke
Jan 25, 2023
5.0
Hands down the best State Farm agent and staff! The customer service is amazing. I appreciate everyone there and what they do each day. Thank you for always taking care of us y’all!
Frequently Asked Questions About Travis Pate - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services. You can contact them at 877-627-5757.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time at 888-559-1922.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.