KY-DOI-588721 Serving the Insurance needs in Louisville, Kentucky since 1979. We provide quality Insurance services while recognizing customer needs for Auto, Home, Renters, Life, Health and Financial Services. Our mission is to establish and maintain strong relationships. We will serve and support as you recover from the unexpected and help you prepare for the future. Let us help you with your Insurance & Financial Service needs today!
I had the opportunity to engage with Amy she is a wonderful person. She provided me with the best customer service ever. The best part is she was patient with my schedule.
TW
Trey Willis
Oct 15, 2025
5.0
I’d like to recommend this agency, they are very helpful, always answer my questions, and the best I’m saving money! Please contact Lucy! She’s patient and professional.
MG
Mattie Gupta
Oct 15, 2025
5.0
Very helpful staff including Madeline and Vicki Watson and many others. Very pleasant and professional. They all went beyond their responsibilities to all we needed. We are all so blessed to have them as our agents
SS
Scott Smith
Oct 10, 2025
5.0
We had the most wonderful experience with Cindy at State Farm!! Cindy was attentive to all our questions and concerns and was able to set us up with all our home and auto needs at significantly better premiums than our previous agent. We would highly recommend Cindy and State Farm!!
DH
David Hanson
Oct 10, 2025
5.0
Another satisfied customer right here. I'd like to thank both Brandon and Tracy for their efforts and excellent customer service. They were both very professional and friendly while supplying me with the means to insure my home and my car right when I needed it most. They are both on top of their game. Thanks again.
Frequently Asked Questions About Tracy Haus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.