Town & Country Veterinary

4.5
241 reviews

About

VeterinarianEmergency Veterinarian ServiceAnimal HospitalKennelPet Boarding Service
Specialties: Small Animals

Location

Town & Country Veterinary
490 Tucker Drive, Maysville, KY
41056, United States

Hours

Reviews

4.5
241 reviews
5 stars
193
4 stars
16
3 stars
8
2 stars
3
1 star
21
  • EB
    Elizabeth Berry
    Sep 14, 2025
    5.0
    Very dedicated and compassionate!
  • RD
    Russell Dickson
    Sep 2, 2025
    5.0
    I have been bringing Tommy Cat for his shots & check ups for about a year now. They been doing right by me. Just like the three dogs, and two ponies my family had before
  • MP
    Marcia Langlois Payne
    May 14, 2025
    1.0
    Beware. This establishment is for profit only. Absolutely not pet care. Whatever it was three years ago, it looks like it had great reviews and then something happened Our personal encounter with them was horrific We took our beloved dog of 10 years into This veterinarian new to the area. We were new to the area, not having much information on any veterinarians. We were told from the start what possible things could be wrong with our dog Of course, they told us without bloodwork and x-rays we won’t know exactly what’s going on So the veterinarian was talking to her talk, and she went out out of the room and brought us back a piece of paper that gave it estimate of all the cost of everything that she wanted to do to our dog She said talk about it and I’ll be right back She wasn’t right back. She was gone for quite a while. . she came back in and we told her we would do the blood work to find out if he has thyroid disease. We will wait on anything else. We just wanted to find out if he had thyroid disease because he was putting on a lot of weight all of a sudden. He weighed 106 pounds when we brought him in there. She grabbed the dog and went into the back room to do the blood work. That is the first time I have ever ever been separated from my animal for the vet veterinarian to do bloodwork who does that obviously this person does and this shouldn’t ever happen all the other veterinarians I have ever been to always want you as the owner to be in the room with the pet to keep them calm Keep their heart rate down keep them calm not so nervous with being at a veterinarians office with strangers. When they took him into the next room, they man handled him. They roughed them up. They made him scream. They made him cry. They didn’t shave the area where they took the blood. They didn’t allow us to go in the area with him. My boyfriend went to go through the door and they stopped him. He went outside to calm down, and they told me that he was never allowed back in the building again, a big tall, gray headed man came in the room and told me that all I know is I wanted to know where my dog is right now. I will deal with that in a minute. I wanna know where Sam is. I need Sam now They brought me back Sam into the room and the veterinarian said he is thyroid tested out high Can I ask since when do you get a blood work as a thyroid test back within 10 minutes? Everything they put on the estimate page and what their prices are are two totally different things You even get charged for an extra person stand in the room do an absolutely nothing you get charged for that. I got charged $60 extra for some girl standing in the room not saying a word never said anything why should I get charged for that and the total bill was $397 and I could not leave with my animal I could not leave with my animal until the bill was paid It was far from the price of what they said. It was going to be stay away from these people. They are totally unprofessional. They lack empathy. Their prioritizing profits over animal care. Stay away from Town & Country veterinarian. They are unprofessional. June 3 2025 update. I called to the veterinarians office this morning for my dogs medication. He was taking levothyroxine, which is a hormone therapy, don’t just stop. Well they stopped it. I spoke to a woman who gave me the manager on the phone. She did not ask me my name she ASSUMED who I was. She accuse me of going onto Google and leaving a bad review. She assumed who I was. Talk about unprofessional’s!!!!!! Still, she did not ask for my identity. She started to Rent and rave about the review left on Google. I asked for a prescription for my dog medication that was included with the price that I paid for the bloodwork. $397 for one test. They did not honor me. They lied to me they bullied my dog.
  • KH
    Kristin Holmes
    Jul 12, 2018
    5.0
    They have been our vet since we moved here 2 years ago, and I love them. They have treated our dogs very well and are always upfront with me about any costs. They recently treated one of our furbabies for a nasty ear infection and were wonderful with her and explaining how to care for it and get her feeling well again. Though I know their prices are a little higher, I'm willing to pay it for such amazing care.