Total Self Storage

Reviews

• LC

  Ladonna Copeland

  Oct 13, 2025
  5.0
  Safe and secure
• PW

  Phaedrae Watts

  Aug 15, 2025
  5.0
  Clean storage units and friendly staff
• TL

  Triple A Realty LLC

  Aug 9, 2023
  5.0
  I recently had the pleasure of experiencing truly outstanding service at Total Self Storage in Arkansas, and I am eager to share my wonderful encounter, particularly with the incredible Susan. In a world where true kindness and a willingness to assist are often rare gems, Susan shone brightly as a beacon of exceptional service. My situation was a bit unique – I needed a storage unit for just a single day to facilitate a special delivery for one of my valued customers. Despite conducting our interaction over the phone, Susan's warm and enthusiastic demeanor was palpable. Despite the non-traditional nature of my request, Susan approached the situation with unwavering enthusiasm and a genuine desire to provide assistance. What struck me immediately was Susan's remarkable willingness to accommodate my needs, even though it was a brief and unconventional rental. She swiftly organized a temporary unit for my package, ensuring that it would be secure and well-cared-for during its short stay. Her efficient handling of the situation, coupled with her friendly demeanor, made the entire process smooth and stress-free. It was abundantly clear that Susan genuinely cares about each customer's experience. Despite my short-term rental, she treated me with the same level of care and respect as if I were a long-term client. Her dedication to ensuring my satisfaction left a lasting impression, and I left the facility knowing that my customer's package was in the best possible hands. If you're in search of a storage facility that not only offers top-notch services but also boasts a team member like Susan who goes above and beyond, Total Self Storage is the place to go. Susan's exceptional kindness, professionalism, and willingness to help make her an invaluable asset to the Total Self Storage team. I am tremendously grateful to Susan for turning what could have been a routine errand into a memorable and delightful experience. In a world where genuine individuals like her are a rare find, Susan's exceptional kindness and dedication truly stand out. With sincere appreciation, Idaho Auction Barn