Total Recon Auto Center

4.6
294 reviews

About

Auto Body Shop
At Total Recon Auto Center in Rockville, MD, we are an auto body shop like no other. We continually raise the bar in terms of service, quality, and efficiency. While we work with all insurance carriers, our ultimate goal is to restore your vehicle to pre-loss condition and OEM specifications. Our qualified technicians have the knowledge and experience in a range of services such as paintless dent removal, hail damage repair, and more.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Total Recon Auto Center
627 Southlawn Ln, Rockville, MD
20850, United States

Hours

Reviews

4.6
294 reviews
5 stars
258
4 stars
5
3 stars
9
2 stars
1
1 star
21
  • KK
    Khousal
    Jul 30, 2025
    5.0
    Huge thanks to the entire Total Recon team for taking great care of me! They got my Model Y looking brand new again. The customer service was exceptional—super communicative, always keeping me updated, and quick to answer any questions I had. Highly recommend!
  • HO
    HENRY OSBORNE
    Jul 23, 2025
    5.0
    I have been a Total Recon customer for nearly nine years, long before they were a Tesla Repair shop. Total Recon was recommended by friends who own Bentley cars. I own Toyota and a Corvette they have always treated my cars with the same great service as my friend's more expensive cars. Three years ago I needed service on my 2016 Avalon and they made their usual terrific repairs but advised me that now they work exclusively on Tesla's, however, if i needed a repair I should call, and they would try to help. Recently, I did call for their incredible detail service, spoke to Darwin Medina who invited me to come in. Dervin is an Estimator who gave me the same wonderful service I had come to expect, Total Recon agreed to detail my car and now my 2016 Avalon looks like it is almost new Total Recon continues to exceed my expectations. I wish everyone could experience the service that Total Recon provides. I could buy Tesla just so I could bring it to Darwin and Total Recon.
  • DD
    Dhanjal
    Jul 23, 2025
    5.0
    Very professional team, quality workmanship. Mr. Jonathan R and the staff in the phone helped me with the process and made it so easy. This was my second outstanding experience.
  • PR
    PM ROD
    Jul 21, 2025
    5.0
    I just wanted to share my recent experience with Total Recon and express my heartfelt gratitude. I recently brought in my Model Y for repair and from start to finish, I received OUTSTANDING customer support from Will and Jonathan! Their level of professionalism and attention to detail at each stage of the process truly put me at ease. It was evident that my car received the highest level of care. Before Total Recon became a Tesla Collision repair center, I had always brought all my cars in for either a detail or repair through insurance. Seeing Total Recon thrive and elevate its services to the next level brings me immense joy. It speaks volumes about every staff member and the quality of their work. I am completely thrilled that my car looks even better than showroom condition! I highly recommend Total Recon to anyone in need of these services. Thank you once again for the exceptional service!
  • RA
    Ryan Adams
    Jul 15, 2025
    5.0
    Hands down the best shop I’ve ever dealt with, Tesla or otherwise. Top notch customer service, attention to detail, and fantastic communication. Made dealing with my car repair so smooth and effortless. Special shout out to Nick for all the help over the phone. They all go above and beyond what I ever could have expected. Wish I could give them 8 stars. Thank you so much!