Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Duct Cleaning ServicePlumberEmergency Plumbers
When you need Plumbing or AC repair or Furnace repair services in Plano, Dallas, and the surrounding Texas area, all you need to do is call Total Air & Heat Co. With over 50 years as your local air conditioning and heating company, the Dallas and Plano HVAC and plumbing contractors at Total Air & Heat have the skills and expertise to provide top-notch air conditioning services and heating services. When you call Total Air, we'll send an Eagle-Eyed tech, FAST. They'll diagnose the problem and offer the best solution to get you comfortable again. With thousands of 5 star reviews, we're the plumbing and AC repair company Plano & Dallas residents trust.
Location
Hours
Reviews
4.9
1,651 reviews
5 stars
1,569
4 stars
37
3 stars4
2 stars9
1 star
32
What are people saying?
AI-generated from customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, with many customers expressing appreciation for their thoroughness and communication.
Timeliness
Customers frequently noted the promptness of service, with many technicians arriving on time and completing repairs quickly.
Customer Service
Overall customer service received mixed reviews; while many praised the helpfulness and responsiveness of staff, some reported issues with communication and follow-up.
Quality of Work
The quality of work performed by technicians is highly regarded, with numerous customers expressing satisfaction with the effectiveness of repairs and maintenance.
Pricing
Feedback on pricing is varied; while some customers found the services to be reasonably priced, others felt certain repairs were overpriced.
- KSKaren Sledge2 days ago5.0Very professional and knowledgeable, clearly explained all my options.
- ARAshley RaysinOct 31, 20255.0I wish I would’ve used them sooner! For years I spent a ton on numerous service calls from a poorly installed and serviced geothermal unit. The first trip out Skylar found things the other techs didn’t find or solve, he was so prompt in following up to get things fixed and great to work with!
- SSSteve SteffenOct 30, 20255.0Heater died, having the old system replaced. Tech explained everything so tomorrow new AC and furnace being installed. Lots of discounts this time of year.
- RRRichardOct 22, 20255.0My A/C unit stopped working and was scheduled for service same day. Tyler B did an outstanding job! He focused on carefully identifying the root cause of the issue(s). I very much appreciated his courteous and professional manner. He kept me updated on the work he was doing along with explanation on issues as he came across them. it's obvious he enjoys his work and cares about the quality of work performed. He's an exceptional young man and has a very bright future ahead.
- HBHolly BaileyOct 22, 20255.0Jayla stopped by to perform routine check up and it was so nice to see a woman in this position. She was pleasant, knowledgeable and efficient. She explained what she did. I'll be requesting her for my service in the spring.