Tony's Panini Grill

4.2
162 reviews

About

Deli

Location

Tony's Panini Grill
268-01 Hillside Ave., Glen Oaks, NY
11004, United States

Hours

Reviews

4.2
162 reviews
5 stars
121
4 stars
11
3 stars
2
2 stars
4
1 star
24
  • PP
    P
    Oct 13, 2025
    1.0
    I am a regular customer, I order from here on average 1-2 times a week. I placed an order on the website, it said 20 min for it to be ready. I show up to pick up the order and I asked if it was ready. The man at the counter said “no. how did you order? Uber eats?” I said no, on your website and its paid for and proceed to show my webpage with the order. He asked me what I ordered and I started to tell him when he took an ipad off of a shelf and started shaking it and pressing it in an effort to I guess restart it. He walked away from speaking to me with no explanation. I stood there for 5 minutes patiently and then he came back to the counter with, we will start to get it ready. I waited another 15 minutes inside the deli for my food to be ready with no apology. Unacceptable. There should have been an apology irregardless of it being an issue of inattentiveness to the order or a system error. I was ignored and the situation was handled poorly.
  • JS
    Jatinder Singh
    Sep 28, 2025
    5.0
    *Recommended* *Recommended*
  • NH
    Neel Haq
    Sep 20, 2025
    4.0
    2 amazing vegetarian heroes. Served up hot and fresh. AND they have even MORE vegetarian options. So we keep forgetting to try 'em, until today. Grabbed the tofu philly and the veggie patty tozt. I usually hate crispy panini bread, but these were just the right amount of "toast" while still soft and fresh warm that held together a delicious smothered veggie patty sammy with just the right amount of HEAT. The tofu philly was fantastic. Had a really good sauce - think it may have been chipotle. Either way delicious stuff. Staff was very friendly. Told us they're 24hrs (gotta remember that), pani puri SAT and SUN after 5! And they've also got fresh juices, coconut water, sugar cane water. Really nice NY style neighborhood sammy spot. At least for myself as a vegetarian who NEVER finds good sammys. I'm sure the meat eaters will do just fine here as well. Hah! Seems they also run the restaurant next door - so gonna have to try that soon enough. Sitting FULL and happy tonight.
  • LM
    L M
    Sep 16, 2025
    1.0
    My co workers and I usually order good food from here. This was our go to for such a while. Their veggie sandwich was amazing and toasted panini bread is the best I’ve ever had. Unfortunately one of my coworker found a thin shred of glass in her salad- I chose to ignore it and thought to myself - it’s hearsay. I did not see it with my own eyes and therefore decided to not assume the worst. Then we ordered our usual sandwiches and my coworker order her usual #18 sandwich. As she was eating she decided to open just to lighten up the pesto (remove some) and unfortunately she found a little bug. It moved when she touched it. Sadly I was there at work that day and witnessed it myself. I've never seen this kind of bug before but it looked like almost a yellow ladybug to give you a visual. I would've enjoyed the sight of that creature on a leaf BUT DEF NOT IN A SANDWICH. It made me question the cleanliness. The other thing is if you buy snacks or something that's sealed- check expiration date, I've bought expired items and noticed later on and so has my coworker. Anyways I posted a photo for you to see with your eyes but you have to zoom in because it almost blends in. We will not be going there anymore and are saddened that we had to give up a place so convenient and closeby. Anyways that's my review for you. Make sure you inspect your food before you eat it that's all.
  • RS
    Razia Sultana
    Sep 11, 2025
    1.0
    I am giving 1 star because of the cheap management and customer service.If I could give 0 star I would. I used to be regular customers but I am very disappointed today. I usually don’t writes reviews, today we ordered sandwiches and found bugs 🐞 in the sandwich, got chips some time ago it was expired too, also found glass in the salad