Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Loves Park, IL believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
190 reviews
5 stars
114
4 stars
22
3 stars
11
2 stars
7
1 star
36
What are people saying?
AI-generated from customer reviews
Service Quality
Customers reported inconsistent wash quality, with many stating that their cars were not cleaned properly and some even experienced damage to their vehicles.
Customer Service
While some customers praised the friendly and helpful staff, others expressed frustration with the handling of complaints and issues.
Pricing and Discounts
Several reviews mentioned dissatisfaction with pricing, particularly regarding the lack of military discounts and automatic renewals for subscription services.
Facilities and Equipment
The facility was noted for its cleanliness and the availability of powerful vacuums, but there were complaints about the effectiveness of the car wash equipment.
Overall Experience
Mixed reviews overall, with some customers loving the experience and others vowing not to return due to various issues.
- DPDalton Poff4 days ago1.0They have increased price not $1 but $2 an $8 wash will cost you $10, not only that but their wash never gets your car clean all the way.....
- DSdarren schmittOct 14, 20254.0They only give Veterans discount for the most expensive car wash package 🤨
- JDJulia DamatoOct 2, 20255.0Great and fun car wash
- CCCTB- ChenteSep 18, 20251.0They didn’t let us wash are car because it had rust on it. Not good here
- CBCandice BurtonSep 12, 20251.0I was denied the ability to wash my car because of one small rust spot and I had been washing my truck at Tommy’s since they opened this location. The worker seemed to be profiling me by race. I will not bring any of my other cars back. They have lost service for all of my vehicles.