Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Overland Park, KS believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
809 reviews
5 stars
601
4 stars
102
3 stars
27
2 stars
17
1 star
62
What are people saying?
AI-generated from customer reviews
Customer Service
Employees consistently provide friendly and helpful service, going above and beyond to assist customers.
Cleanliness
Most customers are satisfied with the cleanliness of their vehicles after the wash, although some noted areas needing improvement.
Value for Money
While many appreciate the service, some customers feel the pricing is high, especially without complimentary towels or detailing kits.
Maintenance Issues
Several reviews mention the car wash being closed for maintenance too often, impacting customer experience.
Efficiency
Customers frequently highlight the quick service and efficiency of the car wash process.
- KDKarla DelaneyNov 4, 20255.0Car Wash was amazing. My car was left looking brand new! I accidentally vacuumed up my wedding ring, but employee Kevin was able to get it back for me! He was so efficient and with great customer service. He definitely made my experience even better and I’m for sure going to take my car here more often! Thank you!!
- JYJeff YoungOct 27, 20252.0Decent value, not amazing. Closed for maintenance far too often, and offered a free wash when they are, which does nothing if you’re a monthly subscriber.
- ASAngela ShipmanOct 17, 20255.0Tommy’s is very close to my work so I like to go there to wash my car on lunch. Everyone has always been friendly and it is fast and efficient. Today Calaeb stopped by while I was cleaning out my car to see how I was doing. He saw my mats were laying outside my car and offered to wash them for me while I finished vacuuming. He was so friendly and helpful! I really appreciated his excellent customer service!
- FBFelix A (Bananas93)Oct 16, 20251.0Really unhappy with the after wash facilities provided. The vacuums have terrible nozzles at the end that hardly pick up any debris. If you plan on doing any interior car cleaning, you better go somewhere else or bring your own materials cause these people couldn’t care less. I came here expecting to get a full car clean, interior and exterior only to find out that I had to pay extra to clean the interior of my car.. now I understand why GO car wash is everywhere in Kansas City. Terrible, at least give us one rag to wipe down our interior with.
- JLJuergen LigateOct 15, 20255.0I’m a member at Tommy’s and I was out in vacs and Jose offered some dash wipes and air fresheners. Incredible service!