Dear Sirs,
I bought the beach slippers from the Tommy Hilfiger Store at San Ysidro Outlet on the 8th or 9th of February 2025. The leather layer on the right foot slipper suddenly started to tear (pls see attached). The left foot slipper does not have this problem at the moment. I definitely believe that this problem is a product defect because I have only been using these slippers for 1.5 months. I am living outside of USA. but there is a Tommy Hilfiger store in my country (Turkiye). May I kindly ask you to send me a relevant e-mail address, which I can continue to communicate with the customer service for resolving my problem.
Your prompt response will be highly appreciated.
Kind regards,
Alper Aydinalp
DR
Danay Ramirez
Apr 24, 2025
1.0
The managers are very rude to customers and employees, especially two managers named Pedro, a tall man with glasses, and Norberto. BAD SERVICE !!!!!!!